Frequently Asked Questions

Frequently Asked Questions

Is the first meeting free?
Our first meeting is always free and no time limit is placed on it. It is important we spend as long as it takes with each other to make sure we fully understand your requirements and what we have to offer. Subsequent meetings are free of charge once you become a client.
Is online accounts software included?
All our packages include access to online accounts software
Is training provided for online accounts software?
Each client is provided with onsite training on the online accounts software. The software is tailored to each client specific needs
Do I have access to legal helplines?
Each client has access to a legal helpline offer free advice on HR, contract and business matters
Do I have 24 hour access to my documents and tax returns?
Each client will have access to a client portal, which will have copies of all your tax returns and Income summary (SA302’s), The portal will also allow the transfer of documents, letters or expenses between the client and accountant (using Web or mobile apps)
Is my information safe in the cloud?
We only use the leading companies in security and encryption, when using the cloud all our providers have the highest bank level encryption and security procedure in place to help protect your data.
Why not contact us today?
For more information on the above, please Contact Us or telephone on 0333 121 1941 and we will be glad to answer all of your questions. Even better, why not book your FREE consultation today, it only takes a minute. Just looking for an idea of costs? No problem! Visit our Request a Quote page, fill out a simple Form, then we will get back to you within 24 hours. That's a promise! Live local? If you are out and about in the Coventry, Nuneaton, Bedworth or Warwickshire area, why not give us a quick call to confirm if we can arrange an immediate, free consultation.